13 08, 2014

Should I tip my guide?

By |August 13th, 2014|0 Comments

If you have enjoyed the tour we are sure guides have no objections to receiving a tip!

13 08, 2014

Can I just turn up and pay cash before the tour?

By |August 13th, 2014|0 Comments

We often do have standby tickets available at the Meeting point. However, it is advisable to book in advance to avoid disappointment. Simply using the hotline number 07803067544 can guarantee tickets are kept aside for you.

13 08, 2014

If we have had a few drinks before the tour will we be allowed to access the tour?

By |August 13th, 2014|0 Comments

We operate a strict policy regarding alcohol and drugs. If we deem anyone over the limit then we refuse entry.

13 08, 2014

What happens if I am late for the beginning of the tour?

By |August 13th, 2014|0 Comments

If you are late by a few minutes, you can join the tour. Use our emergency contact number 07803067544.  If you are delayed by more than 15 minutes it won't be possible for you to join the tour as you will have missed too much of the tour content. Tickets are non-refundable, however they are valid for [...]

13 08, 2014

Are there toilets on the premises?

By |August 13th, 2014|0 Comments

We do not have public toilets. There are several coffee shops, restaurants and bars very near the tour meeting point where you can use the facilities.

13 08, 2014

Is the tour conducted in English?

By |August 13th, 2014|0 Comments

All scheduled tours provided are conducted in English. For foreign groups please see our Private tour section.

13 08, 2014

Where does the tour start?

By |August 13th, 2014|0 Comments

Our Jack the Ripper Tour starts at Aldgate Tube Station.

13 08, 2014

Is photography permitted on tour?

By |August 13th, 2014|0 Comments

Photography is permitted on all tours, but visitors are requested not to take photos while a guide is addressing the group as this can distract the guide and other visitors.

13 08, 2014

What if some customers on the tour are loud and disruptive?

By |August 13th, 2014|0 Comments

We reserve the right to refuse entry on any tour to disruptive customers. Even if the disruptive behaviour only emerges once the tour has begun our guides are instructed to invite the person(s) to leave. Our priority is to ensure a quality, enjoyable experience for all.

13 08, 2014

How easy will it be to get home after the tour?

By |August 13th, 2014|0 Comments

Your guide will leave you at a very convenient place for public transport and even walk you to the nearest tube station if needed. London has the best Transport system in the UK . We will get you home.